At Corinthia, we always strive to provide the best rates on our website. If you find a better publicly-available rate anywhere else online, we will match it, and discount the rate by a further 10%. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will match it and discount the rate by a further 10% for the rest of your stay.
To make your claim, email the relevant hotel on one of the following:[email protected][email protected][email protected][email protected][email protected][email protected][email protected][email protected][email protected]
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
Whitehall PlaceLondon SW1A 2BD UNITED KINGDOMTel : +44 20 7930 8181Email address: [email protected]
Nevsky Prospect, 57St. PetersburgRUSSIATel: +7 812 380 2001Email: [email protected]
Erzsébet körút 43-49Budapest H-1073HUNGARYTel: +36 1 479 4000Email: [email protected]
Av. Columbano Bordalo Pinheiro1051099-031 LisbonPORTUGALTel: +351 21 723 6363Email : [email protected]
Kongresová 1Prague 4, 140 69CZECH REPUBLICTel: +420 261 191 111Email: [email protected]
St. Julians, STJ 3301MALTATel : +356 2137 4114Email: [email protected]
De Paule AvenueSan Anton BZN9023MALTATel: +356 2144 0301Email: [email protected]
Souk Al Thulatha Al GadimTripoli 82874LIBYATelephone: +218 21 335 1990Fax: +218 21 335 1992Email Address: [email protected]
Nile RoadPO Box 11042KhartoumSUDANTel: +249 187 155 555Fax: +249 187 555 666Email: [email protected]