At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:[email protected][email protected][email protected][email protected][email protected][email protected][email protected][email protected][email protected]
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
Corinthia Palace Hotel & SpaDe Paule AvenueSan Anton BZN9023Malta Telephone: +356 2144 0301Email: [email protected]
ReservationsTelephone: +356 2370 2370Email: [email protected]
General Manager Mr Adrian AttardTelephone: +356 2144 0301Email: [email protected]
Finance Mr Sandro Farrugia Financial DirectorTelephone: +356 2544 1900Email: [email protected]
MarketingTel: +356 2544 2725 Email: [email protected]
Sales Ms Denise CardonaDirector of SalesTelephone: +356 2544 1950Email: [email protected]
Corporate Ms Antonella Camilleri Assistant Director of Sales - CorporateTelephone: +356 2544 2727Email: [email protected]
GroupsMr Christian ZammitAssistant Director of Sales - MICE and Leisure GroupsTelephone: +356 2544 2730Email: [email protected]
Food and BeverageMr Stefan HoganExecutive ChefTelephone: +356 2544 2714Email: [email protected]
Rooms DivisionMr Curran BuhagiarRoom Division ManagerTelephone: +356 2544 1514Email: [email protected]
Conference and EventsMs Johanna WardDirector of Conference and EventsTelephone: +356 2544 2101 Email: [email protected]
Athenaeum Spa Ms Susanne Fisch Spa DirectorTelephone: +356 2544 3001Email: [email protected]
Human Resources Ms Stephanie Pawley HR Manager Telephone: +356 2544 4100Email: [email protected]