At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:[email protected][email protected][email protected][email protected][email protected][email protected][email protected][email protected][email protected]
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
Step from rain shower to warm marble floor, from plump slippers to sublime bed. The style may be contemporary, but we know traditional comforts can't be beaten.
Your book direct benefits include:Best rate guarantee
Complimentary room upgrades
Book now, pay later
Early check-in and late check-out
Elevate you stay by booking a Deluxe King Room
Make Corinthia London your temporary abode and explore the city with your special someone.
Book now to stay at Corinthia London and enjoy the rates of The Corinthia Winter Sale
Cancel your appointments for one more day. Stretch out on your Corinthia bed, content, knowing your return to the pace of real life is postponed a little while longer