At Corinthia, we always strive to provide the best rates on our website. If you find a better publicly-available rate anywhere else online, we will match it, and discount the rate by a further 10%. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will match it and discount the rate by a further 10% for the rest of your stay.
To make your claim, email the relevant hotel on one of the following:[email protected][email protected][email protected][email protected][email protected][email protected][email protected][email protected][email protected]
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
Stretch out on a Corinthia bed. Revive tired feet on warmed marble. Sink into quiet repose. Your comfort is masterfully executed in a Deluxe King Room.
Your book direct benefits include:Best rate guarantee
Complimentary room upgrade
Book now, pay later
Early check-in and late check-out
Elevate your stay by booking an Executive Room
We know how important your time away together is, and we are connoisseurs of the perfect family break
Extend your Drive in Garden Party experience with an unforgettable staycation at Corinthia London. Enjoy generous benefits including a lunch or dinner at Kerridge’s Bar & Grill on us.
Stepping out of the daily routine is a well-deserved luxury. Rediscover London while enjoying exclusive privileges.