Corinthia Yacht Club

Privacy Policy of Corinthia Yacht Club Qatar

Effective Date: 1 July 2023
Updated: 24 August 2023

At Corinthia Yacht Club (‘We’ and us), we are committed to protecting the privacy and personal information of our members, guests, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us both online and offline. By accessing or using our services, you agree to the terms described in this Privacy Policy.

1. Information We Collect
   1. Personal Information: We may collect certain personally identifiable information ("Personal Information") that you voluntarily provide to us, such as your name, address, email address, phone number, date of birth, and other information that can be used to identify or contact you.
   2. Membership Information: In the course of becoming a member of Corinthia Yacht Club, we may collect additional information necessary to process your membership application, such as your membership status, yacht information, emergency contact details, and billing information.
   3. Usage Information: We may collect non-personal information about your use of our services, including but not limited to the date and time of access, the pages or features you access online, your IP address, browser type, and device identifiers. This information helps us analyse trends, administer the site, and improve our services.
2. Use of Information
   1. Personal Information: We may use the Personal Information you provide to us for the following purposes:
      1. Processing your membership application and managing your membership account.
      2. Communicating with you about club events, promotions, and updates.
      3. Responding to your inquiries, requests, or feedback.
      4. Providing personalised services and improving the user experience.
      5. Administering contests, surveys, or other promotional activities.
      6. Complying with legal obligations or enforcing our terms and policies.
   2. Membership Information: We may use the membership information collected to:
      1. Verify your membership eligibility and maintain membership records.
      2. Process payments and manage billing.
      3. Communicate important membership-related information.
      4. Organize club activities, events, yacht charter and berthing reservations.
   3. Usage Information: We may use usage information to:
      1. Improve our services, website, and mobile applications.
      2. Monitor and analyse trends, usage patterns, and user preferences.
      3. Enhance the security and functionality of our systems.
3. Information Sharing and Disclosure
   1. We do not sell, rent, or lease your Personal Information to third parties unless we have obtained your consent or are required by law to do so.
   2. We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, IT support, marketing agencies, concierge services). These service providers are contractually bound to use your information only for the purpose of providing the requested services.
   3. We may also disclose your information when required by law, government authorities, or to protect our legal rights, safety, or property, as well as the rights, safety, or property of others.
4. Data Security
   1. We implement reasonable security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission or storage can guarantee absolute security. We cannot guarantee the security of your information transmitted to or from our services.
5. Events and Payment Links
   1. In our continuous commitment to transparency and your security, we want to emphasise an important update regarding event communications and payment links. Events associated with Corinthia Yacht Club, including payment links, will exclusively be communicated and published through our official website. Any event notices received from alternative sources should be treated with caution. We will never contact you and ask you to provide your identification or payment details. To uphold the highest standards of security, all payment links related to Corinthia Yacht Club events will be exclusively generated through QNB Bank. Fraudsters may claim to be Corinthia and/or the Bank to try and access security information. If you receive a call or email from Corinthia and/or the Bank that you are suspicious about, cease the call immediately, or forward the email to membership.yachtclub@corinthia.com. Visit corinthia.com/yachtclubthepearl for more information and advice. This measure guarantees the legitimacy of payment requests and safeguards your financial transactions.
6. Third-Party Links
   1. Our services may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of those websites or applications before providing any Personal Information.
7. Children's Privacy
   1. Our services are not intended for children.
8. Use of CCTV
   1. Corinthia Yacht Club utilises Closed-Circuit Television (CCTV) systems in certain areas of our premises for security and safety purposes.
   2. The CCTV cameras may capture and record images within the monitored areas. These recordings may include Personal Information if it is visible during the monitoring process.
   3. The purposes of using CCTV at Corinthia Yacht Club include but are not limited to:
      1. Enhancing the security and safety of our members, guests, and property.
      2. Preventing and detecting unauthorized access, theft, vandalism, or other criminal activities.
      3. Monitoring and managing the flow of individuals within the premises.
      4. Investigating incidents or accidents that occur within the monitored areas.
   4. Access to the CCTV recordings is restricted to authorised personnel who require it for the aforementioned purposes. We may disclose CCTV footage to law enforcement or other relevant authorities if required by law or for the protection of our legal rights, safety, or property, as well as the rights, safety, or property of others.
   5. We retain CCTV recordings for a limited period of time, after which they are securely erased or destroyed, unless we need to retain them for legal, regulatory, or legitimate business purposes.
   6. By entering the premises of Corinthia Yacht Club, you acknowledge and consent to the use of CCTV and the collection and processing of your personal data as described in this section.
9. Individual Rights
   1. Access and Correction: You have the right to access and correct your personal information held by Corinthia Yacht Club. If you believe that any information, we have about you is inaccurate, incomplete, or outdated, please contact us using the information provided in Section 10 to request the necessary updates.
   2. Opt-out: You have the right to opt-out of receiving promotional communications from us. If you no longer wish to receive marketing emails or other promotional materials, you can unsubscribe by following the instructions provided in the communication or by contacting us using the information in Section 10.
   3. Data Portability: Subject to applicable law, you have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, or to have it transmitted directly to another controller where technically feasible.
   4. Erasure: You have the right to request the deletion of your personal information held by Corinthia Yacht Club, subject to any legal obligations or legitimate interests that may require us to retain certain information.
   5. Objection and Restriction: You have the right to object to the processing of your personal information and to request the restriction of its processing in certain circumstances, as permitted by applicable law.
   6. Complaints: If you have any concerns or complaints about how we handle your personal information, please contact us using the information provided in Section 10. We will investigate and respond to your complaint in a timely manner.
10. Changes to the Privacy Policy
    1. We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
11. Contact Us
    1. If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
       Email:  membership.yachtclub@corinthia.com
       Phone:                +974 39922888
       Please note that we may require certain information from you to verify your identity before responding to your requests.