Contact Us

Family reception

Event Enquiries
For all event enquiries please contact:
Email: [email protected]


Reservations
Telephone: +351 217 236 300*
Email: [email protected]


Media Enquiries
For all media enquiries please contact:
Telephone: +351 217 236 377*
Email: [email protected]


Hotel General Manager
César Silva
Telephone: +351 217 236 300*
Email: [email protected]

Erva Restaurant & Bar
Telephone: +351 912 592 132**
Email: [email protected]


Soul Garden Restaurant & Bar
Telephone: +351 910 501 798**
Email: [email protected]


Guest Services
Telephone: +351 217 236 363*
Email: [email protected]

 

*Call to the national fixed network

**Call to the national mobile network

DEAR GUEST,

HERE YOU CAN SUBMIT YOUR COMPLAINT AND / OR REQUEST INFORMATION ON ISSUES RELATED TO ESSENTIAL PUBLIC SERVICES.

Complaints Book

alternative dispute resolution

In the event of any dispute, the consumer may avail itself of any alternative dispute resolution (ADR) body. for further information on the legal framework regarding ADR for consumer disputes, see the consumer website at www.consumidor.pt (Article 18 of Law no. 144/2015, of 8 September, in the current version). RNET nº1514

Lisbon