At Corinthia, we always strive to provide the best rates on our website. If you find a better publicly-available rate anywhere else online, we will match it, and discount the rate by a further 10%. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will match it and discount the rate by a further 10% for the rest of your stay.
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
Your original booking must have been made through corinthia.com.
The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
From scuba-diving to hiking, plan the perfect day out
Once home to marauding pirate types and frequented by the Knights Templar, Comino Island is, today, a much quieter place (don’t come expecting cannons and swordplay). Virtually uninhabited, the island is a small slice of unspoiled, Mediterranean splendour, thanks to the fact that it’s graced by only a handful of buildings – and that cars are prohibited. For visitors coming from the mainland, or from Gozo, it’s but a 20-minute ferry trip to this little haven, where days can be spent splashing in the Blue Lagoon or snoozing on the sands of Santa Marija Bay, strapping on the scuba gear for some Comino diving, and discovering the history of the Santa Marija Tower. Buccaneers or not, there’s still much to discover on Comino Island.
The Blue Lagoon
The Blue Lagoon could only have been better named if it had been dubbed ‘The Turquoise Grotto’ or ‘The Aquamarine Pool’ – the point is that this gorgeous watering hole attracts both locals and travellers with its clear waters, natural beauty, and ideal swimming conditions. For those already marvelling at Comino’s small scale, note that it’s not even the smallest member of the Maltese archipelago: just look across the Lagoon to Cominotto, a tiny outcropping that can be reached by strong swimmers.
Comino Diving
As with the rest of the Maltese archipelago, Comino Island is formed of porous limestone, and below its rugged cliffs can be found a whole network of aboveground – and undersea – caves. There are a number of opportunities to explore for adventurers wishing to strap on some scuba gear, while local Comino diving schools orchestrate group outings. The striking Crystal Lagoon attracts a fair number of divers, while Lantern Point ranks among the island’s most popular dive sites, thanks to its proximity to shore, its underwater scenery, and incredible caves and tunnels.
A striking relic dating to the Knights Templar period of Maltese occupation, the Santa Marija Tower is the most prominent of very few manmade structures on Comino Island. Originally built in 1618 as a defence and communication tower by the Knights, the tower has since been used to house livestock and even served as a quarantine hospital. Today, the square, turreted structure is striking to witness up close, and is open to the public when the flag’s flying.
Santa Marija Bay
In need of a few hours on a sandy beach? Santa Marija Bay is an appealingly, golden stretch of sand, and also likely to be much less crowded than the nearby Blue Lagoon. Go for a dip before donning your hat, slathering on some sun cream, and indulging in a mid-afternoon catnap.
Comino Island Hiking
Provided it isn’t midday in the middle of the summer – the heat on largely unshaded Comino Island can be intense – there’s no better way to see the island than during a nice, long amble. See if you can spot the wild cumin plants from which Comino derives its name while gazing over the cliffs to the sea beyond. And, for those who’ve remembered their binoculars, note that the entirety of Comino also happens to be a bird sanctuary. The keen-eyed can spot species ranging from nightjars and wood warblers to cuckoos and owls.
Try an exciting culinary trip this Valentine, with dinner inspired by South American diversity and accommodation on the tranquil shores of the Mediterranean.
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