At Corinthia, we always strive to provide the best rates on our website. If you find a better publicly-available rate anywhere else online, we will match it, and discount the rate by a further 10%. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will match it and discount the rate by a further 10% for the rest of your stay.
To make your claim, email the relevant hotel on one of the following:[email protected][email protected][email protected][email protected][email protected][email protected][email protected][email protected][email protected]
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
You may be visiting Portugal's largest city but from your Junior Park View suite you will be able to soak up Lisbon's green landscape, overlooking Monsanto Natural Park.
Your book direct benefits include:
Save 10% on spa treatments
Priority for complimentary upgrades
Early check-in and late check-out where available
Welcome treat in-room upon arrival
Secure executive benefits when you stay in an Executive Junior Suite
The discreet satisfaction of knowing you have secured the best possible rate
Discover the exciting city of Lisbon this festive season, with breakfast included
Stay longer at Corinthia Lisbon and experience more with one night on us
The little extras are on us, with dazzling days of discovery including savings on entry to Lisbon Zoo and time in our swimming pool