At Corinthia, we always strive to provide the best rates on our website. If you find a better publicly-available rate anywhere else online, we will match it, and discount the rate by a further 10%. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will match it and discount the rate by a further 10% for the rest of your stay.
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
Your original booking must have been made through corinthia.com.
The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Shop local handicrafts, ice skate outdoors and be merry on glintvein at the Russian city’s snow-kissed seasonal markets
As the mercury dips below zero and deep drifts of snow gather atop the onion spires of Church of the Saviour on Spilled Blood, St Petersburg transforms into a glittering winter wonderland. Candy-coloured palaces appear as if dusted with icing sugar, while from early December, the city’s streets burst to life with the sparkle and bustle of seasonal markets and fairs. Here, we explore the finest St Petersburg Christmas markets, where you can savour aromatic glintvein, shop for locally crafted gifts and warm up with plenty of festive cheer.
The Main Event: Pionerskaya Square Christmas Market
St Peterburg’s official and largest Christmas Market commandeers Pionerskaya Square during the festive season. While its competing fairs emphasise Russian foods and handicrafts, Pionerskaya Square has a far more cosmopolitan outlook and celebrates diverse Christmas traditions from around the world. Spend an afternoon perusing the 150 or so pavilions, sampling fragrant dishes from as far as Mumbai, cheer festive performances from local singers and seek out regional honey and berry varenye (preserve).
Atmospheric Magic: St Petersburg Christmas Charity Market
Set amid the rugged exposed brick walls and crumbling pillars of the fire-ravaged Annenkirche Church, St Peterburg’s Christmas Charity Market puts a dramatic spin on tradition. This most atmospheric of settings is home to a quaint market where quirky handicrafts, one-off antiques and vintage clothing from local traders are all for sale. Thanks to the dilapidated church’s incredible acoustics, the accompanying musical performances are spellbinding.
Family Entertainment: Ostrovsky Square Fair
In the heart of St Petersburg, next to Nevsky Prospekt’s dazzling illuminations, Ostrovsky Square Fair comprises an array of family friendly ingredients. Soak up its distinctly convivial atmosphere as you sample sugary Russian confectionery and sip on spiced glintwein. Children can meet Ded Moroz, Russia’s answer to Santa Claus, after he swoops down Nevsky to light St Petersburg’s Christmas tree. There’s also an abundance of interactive games and fairground rides to keep younger visitors amused.
The Hipster Choice: New Holland Island New Year Bazaar
New Holland Island is a recently regenerated arts district and something of a trendy enclave. Each Christmas, its New Year Bazaar welcomes crowds to gather at the gourmet and gift stalls surrounding the twinkling eight-metre Christmas tree. Performances of The Nutcracker flicker out from a big screen, nodding to a timeless seasonal tradition, while children can learn the secrets of Santa’s elves at creative toy-making workshops. Perhaps most alluring of all is New Holland Island’s outdoor ice rink, where skates are available to hire.
Seaside Christmas: WinterFest
Located at the passenger port of St Petersburg’s Marine Façade, WinterFest is a week-long celebration with a riot of live performances, DJ sets and plenty of activities to keep younger visitors entertained. Interactive areas with board games and air hockey, plus zany science masterclasses will keep little ones occupied while you kick back with some fresh blinis and garlic-seasoned borscht sausages. Everything culminates in a spectacular giant fireworks display on the closing night.
Work from hotel is the new work from home. We take your work as seriously as we take your comfort, so there is no better place to set up when you need a change of scenery.
We use cookies to understand how you use our site and to improve your experience. This includes personalizing content and advertising, including from third parties. To learn more, click here