Terms and conditions

At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

Your original booking must have been made through corinthia.com.
The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

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Corinthia St George's Bay

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What's on Concierge recommends

February events

Carnival Malta

21 - 25 February 2020

The heart of the action takes place in Valletta, though various towns and villages across the Island have their own version of festivities.

Feast of St.Paul's Shipwreck

10 February 2020
A public holiday in Malta where everyone feasts and celebrates this patron saint. Look out for local processions and ceremonies.

Cooking and culture In Valletta

The Mediterranean Culinary Academy brings you a hands-on cooking workshop which showcases the very best of Malta’s food culture. The MCA's chef instructors will take you through the process of cooking a dish inspired by a traditional 18th-Century Maltese meal, and includes making and cooking your pasta from scratch.

INCLUDES

Instruction by an expert chef
Technique demonstration, plus practical making
Traditional appetisers and wine pairings to go with the fruits of your labour

WHEN
Every Wednesday, 6:30 - 9:30pm
Price per person: €65

HOW TO BOOK
Please book a week in advance to avoid disappointment.

Telephone: +356 2370 2650
Email: [email protected]

TERMS AND CONDITIONS
Booking is required a minimum of 48 hours in advance, but booking a week ahead is recommended. Transport to Valletta is not included. Every workshop requires a minimum of four people.

Maltese silver Craft class

Learn about the traditional Maltese art of silver filigree from a local artisan silversmith.

WHEN
Every Monday, 4pm in the hotel lobby

HOW TO BOOK
Please get in touch to enquire about prices. And if you would like to try your hand at making a piece of filigree to take home, a small fee applies.

Telephone: +356 213 72671
Email: [email protected]
Extension: 2671

Tower to Tower

Join us for a free two-hour ramble of discovery in delightful Pembroke. The walk sets off from the hotel and will introduce you to this diverse area and its rugged coast line, old fortifications towers and barracks dating from 17th century to a Natura 2000 site. Guests will need a good pair of walking shoes as we will be crossing rough and uneven terrain.

WHEN
Every Thursday at 2pm

HOW TO BOOK

Telephone: +356 213 72671

Email: [email protected]

Ext: 2671

Corporate Social Responsibility

ACTION IN THE COMMUNITY

Corinthia St George’s Bay is committed to being a caring and responsible community partner.

We believe that being part of a community means making proactive choices which impact others in a positive way. Supporting our local heritage has also always been a priority. For this reason, we proudly support the Wirt Artna, Malta Heritage Trust, a voluntary NGO dedicated to the study and preservation of Maltese cultural heritage.

We also support a number of other local organisations throughout the year including the Inspire, Dar tal-Providenza, Malta Red Cross Society, St.Patrick's Salensians, Pink October, Blood Donation, and several smaller NGOs working to service the community.

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