At Corinthia, we always strive to provide the best rates on our website. If you find a better publicly-available rate anywhere else online, we will match it, and discount the rate by a further 10%. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will match it and discount the rate by a further 10% for the rest of your stay.
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
Your original booking must have been made through corinthia.com.
The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
As one of the theatre capitals of the world, the range of child-friendly Christmas shows in London is second to none. Here are our crowd-pleasing picks
For children, Christmas will always be a time of excitement and wonder. Naturally, the best Christmas shows are the ones that manage to capture this wide-eyed sense of anticipation – after all, few places can do this as well as the theatre, where magic is the stock in trade. As a global performance capital, London definitely delivers when it comes to festive theatre for kids. And while there’s a long history of pantomime in the UK, the range of Christmas shows in London goes far beyond panto dames and celebrity guest stars.
The Snowman At The Peacock Theatre
Many leading institutions take great pride in their kid-friendly programmes, with some flagship productions returning year after year. The Birmingham Repertory Theatre’s production of The Snowman is one of those productions. The reason for its longevity is simple: the story of one boy and his enchanted snowman is both timeless and incredibly moving. Tissues at the ready.
Until 5 January 2020
The Nutcracker At The Royal Albert Hall
The enduring popularity of the Nutcracker can be chalked up to its chocolate box vision of Christmas, with its gift-giving and candy canes, tin soldiers and famous Tchaikovsky score. This production, by the Birmingham Royal Ballet also includes music from the Royal Ballet Sinfonia orchestra.
"Who could avoid getting swept up in the Christmas spirit?"
A Christmas Carol at The Old Vic
It wouldn't be Christmas time without the legendary tale of A Christmas Carol, would it? Suitable for children age 8+, we think this captivating performance will take your adolescents' minds off ipads and computer games for a while.
Until 18 January 2020
Raymond Briggs' Father Christmas At The Lyric Hammersmith
Younger audiences will be enchanted by this extremely likeable story that follows Father Christmas as he grumpily goes about his job on Christmas Eve. In fact, this tried and tested Lyric Hammersmith production has become something of a tradition, having first been staged at the theatre in 2012. The show brings the classic Raymond Briggs story to vivid life – and even captures the distinctive aesthetic of the much-loved illustrations – with eye-catching stage design, imaginative puppetry and great music.
Until 29 December 2019
Nativity! The Musical at the Eventim Apollo
A family-friendly show based on the hit film, this laugh out loud musical will get you feeling super Christmassy. And we bet you won't be able to help but sing along. Also, because this theatre is outside of the West End, you will blissfully dodge the inner-city tourists.
Until 29 December 2019
Disney on Ice at The O2
See all of your Disney favourites take to this ice this Christmas in an utterly inspiring show. With a bumper cast and magical tricks, the whole family will be left feeling totally amazed. It's a skating spectacular not to be missed.
We use cookies to understand how you use our site and to improve your experience. This includes personalizing content and advertising, including from third parties. To learn more, click here