Sales Offices

North America

New York
Ms. Dale Scharlat, CMP
Group Sales Director – Meetings & Events
Telephone: 917 623 8481
Email Address: [email protected]

United Kingdom

Mr Carey Duckworth
Global Director of Sales - Corporate & MICE
Telephone: +44 7780 465 620
Email Address: [email protected]
Alessia Cappuccini
Senior Sales Manager - Corporate & MICE
Telephone: +44 7717 779 796
Email Address: [email protected]
Rachel Finni
Sales Coordinator UK
Mobile: +44 (0)787 685 8469
Telephone: +44 (0)207 321 3019
Email Address: [email protected]
Janet Broomfield
Group Sales Director – Meetings & Events
Mobile: +44 (0) 75571 64144
Telephone: +44 (0) 208 691 0432
Email Address: [email protected]


Jacqueline Kinsella
Regional Director of Sales
Telephone: +49 (0) 173 162 1317
Email Address: [email protected]

Spain / Latin america

Mr. Rogelio Rodríguez
Regional Sales Director – Corporate & MICE
Mobile: +34 647 95 99 67
Telephone:: +34 911 371 464
Email Address: [email protected]


Mr. Jan van Niekerk
Regional Sales Director – Corporate & MICE
Mobile: +31 6 22 958 754
E-mail Address: [email protected]


Mr. Jan van Niekerk
Regional Sales Director – Corporate & MICE
Mobile: +31 6 22 958 754
E-mail Address: [email protected]





Nupur Dhandharia
Account Director, RSO India
Mobile: +91 730 321 3444
E-mail Address: nupur.dhandhar[email protected]

Ankur Dhawan
Account Director, RSO India
Mobile: +91 852 747 7565
Email Address: [email protected]

Puneet Kahlon
Marketing Manager
Mobile: +91 956047 4263
Email Address: [email protected]


Suite 314, Bldg.5 Huangpu Gdn.
Ln. 1108 South Xizang Road
Huangpu Dist. 200021
Telephone: 800-963951

Tower A Vantone New World Plz.
2 Fuchengmenwai Avenue
Xicheng District, 100037
Telephone: 800-963951

Suite B, Level 4 Queen’s Tower
31-37 Lok Ku Road
Sheung Wan
Telephone: 800-963951
Ivy Jenkins
Hotel: +44 (0) 20 7930 8181
Direct line: +44 (0) 20 7321 3027
E-mail Address: [email protected]

Joanne Tang
China: +86 21 5386 1261
Hong Kong: +852 3588 3929
Email Address: [email protected]


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.