hotel concierge

Ask the Concierge

How do I get to the hotel?

From the airport to the hotel, one can opt to travel either by public transport with bus number X3 or by taxi. Taxis can be pre-booked with the hotel or from the taxi stand at the airport’s arrivals lounge.


You can check the best rates for your dates by using the "Make a Reservation" button in the top right-hand corner of your screen. Alternatively, you can browse our offers and experiences. Please note rates change subject to date.

How do I get around in Malta?

One can use the public buses (a bus stop is situated just outside the Hotel) taxis and car hire. We also offer an excellent courtesy bus which regularly runs to the Capital City of Valletta, Sliema, St Julians and the Golf Course. View The Courtesy Bus Schedules.

How far is the Hotel from main attractions?

The Corinthia Palace Hotel & Spa is centrally located in the middle of the island, with only 3km to travel to the medieval city of Mdina and 5km to the capital city Valletta. We offer a complimentary shuttle bus for guests to Valletta each day, which you can book at the front desk during your stay.

How do i make a reservation?

Reservations can be made online by using the "Make a Reservation" button in the top right hand corner of your screen, by telephone or by email as follows: Tel: +356 2370 2370, email: [email protected]

is there a grocer or pharmacy nearby?

There are shops and a pharmacy within 10 minutes' walk of the hotel.

where is the closest atm?

There is an ATM within walking distance of the hotel, please ask at the front desk for directions.

are there restaurants close by?

There are three restaurants located within the hotel: Orange Grove Brasserie, Villa Corinthia and Rickshaw, plus the Summer Kitchen (open in summer only). Alternatively, there are restaurants within ten minutes' walk, or we offer a complimentary shuttle service to Valletta where there are plenty of dining options. Our concierge team will happily arrange reservations and transport, should you wish to dine further afield.

how much is spa membership and can i buy a day pass?

Our day passes are available during the summer season, giving you access to swimming pools and spa facilities. Alternatively, you can use the gym and facilities all year round with a spa membership.

how do i make a reservation at one of your restaurants?

For Villa Corinthia email: [email protected] or call: +356 2544 2181
For Rickshaw email: [email protected] or call: +356 2544 2190
For Orange Grove Brasserie call: +356 2544 2501
For the Summer Kitchen email: [email protected] or call: +356 2544 2738

Where can i find a shopping centre?

Both Valletta and Sliema are shopping hubs and can be reached by means of our courtesy coach or by taxi. Shops are usually open between 9am and 7pm. Shops are not open on Sundays and public holidays except for December. There are open-air markets one day a week in most towns and villages, the largest being the Valletta market and Marsaxlokk (fish) market on Sunday mornings. Major credit cards are accepted at most leading shops and restaurants.

Should you have further questions or need any assistance, feel free to contact us on [email protected] or on +356 2144 0301

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At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.