Ask the Concierge
Our concierge team is second to none, providing expert advice and seamless service to guests during every part of their stay. No matter is too big or too small, so if you can't find the answer to your question below, please call: +351 217 236 363.
how do i get from the airport to the hotel?
The hotel is just 7 km from the airport, around 20 minutes by car. If you would like to arrange transfers through the hotel, please call: +351 217 236 363.
HOW FAR FROM THE HOTEL IS THE NEAREST METRO STATION?
The nearest train and metro station is across the street from the hotel and offers connections to international train stations and tourist attractions.
HOW FAR FROM THE HOTEL IS THE NEAREST BUS STOP?
The nearest bus stop is just 50 metres away.
are there attractions within walking distance of the hotel?
El Corte Inglés shopping centre, Lisbon Zoo and the Calouste Gulbenkian museum are among the attractions 10 - 15 minutes walk from the hotel. Explore more of the surrounding area here.
Who created the paintings in the hotel lobby?
The hotel commissioned three local artists to create the paintings hanging in our Lobby and Tempus Bar. The Lobby artists are Diogo Navarro, who created beautifully simple re-imagined landscapes of Lisbon in soft tones, and Maria Antónia Santos, who created six paintings inspired by nature and its multitude of form and colour.
Susana Bravo's work in the Tempus Bar is a dynamic representation of Portuguese life, told through vivid visual stories.
where should i go while in lisbon?
Lisbon is one of the most culturally rich cities in Europe, with no shortage of beautiful architecture, intriguing museums, creative hubs and peaceful gardens. We also recommend taking a day trip to the nearby locations of Sintra and Cascais, which offer stunning palaces and beaches respectively.
For more ideas and to plan your trip, read our Lisbon city guides.
where are the best views in lisbon?
Contrary to popular belief, the highest point in Lisbon is not St. George’s Castle, but in what was called the mount of St. Gens at the neighbourhood of Graça, where you can find Lady of the Mount viewpoint. While this popular spot is easily accessible on foot through traditional alleyways, it is also serviced by the city's famous trams.
IS LISBON A GOOD PLACE FOR SHOPPING?
For those who enjoy shopping, Lisbon will prove a real paradise. Whether you're in town for business or on holiday, take your time to stroll along the streets, glimpsing at the thousands of colourful shop-windows. The multiplicity and variety of establishments is amazing. Within a range of 5 km, you will find some of Portugal's largest shopping malls where you can shop until midnight. El Corte Inglés is just a 15 minutes walk, 2 metro stops away and Colombo, 3 stops.
A fascinating story of conquest and exploration, told through bricks and mortar
Make the most of your time at Lisbon's must-see museum