Environmental Sustainability

Across the Corinthia Hotels brand, efforts to reduce the environmental impact of our core business activities have been consistently ambitious and varied. We strive to provide the best possible, individually tailored care to our guests, whilst respecting our planet’s delicate environmental balance. Through local projects and participation in internationally acclaimed events, including Earth Hour, we endeavour – through efforts large and small – to support environmental sustainability at home and abroad.

In order to achieve this, we focus on three main points of action:

• Perfecting Energy Efficiency;
• Preventing Water Wastage;
• Saving Unique Habitats.

All our hotels are dedicated to their Bath and Bed Linen Reuse Programme, and our staff team members and guests are warmly encouraged to play their individual roles in reducing our water, detergent and energy consumption. By reusing towels and linen, without this impacting on their comfort and care, guests can make their stay significantly greener.

In an attempt to minimise our carbon footprint, we strive to decrease our energy consumption, and we have achieved significant results to date. Five years ago, Corinthia Hotel Lisbon implemented their ‘Energy Efficient Hotel Project’ in partnership with Galp Soluções de Energia and Instituto de Soldadura e Qualidade (ISQ). As a result, the hotel was declared the Winner of the Western Europe Region Energy Project 2013 at the Association of Energy Engineers Conference in Washington, DC. By redesigning the water reservoirs, heat exchangers and energy management system in accordance to their renewed hotel energy profile, Corinthia Hotel Lisbon succeeded in reducing its energy consumption by 25% during the first half of 2013, which corresponds to 600.000 kWh and 290 tons of CO2.

“This project combines our commitment to reduce our CO2 footprint with our goal to achieve energy efficiency.”
Reuben Mifsud, General Manager of the Corinthia Hotel Lisbon

We wholeheartedly encourage similar Energy Efficient Hotel Projects in our other hotels, and the individual hotels have taken significant measures and set ambitious goals concerning their energy consumption. At the heart of the brand, the first-built Corinthia Palace Hotel Malta in Malta has committed to reduce energy consumption by at least 3% within the next five years and is set to make their heating system significantly greener through the installation of a solar photovoltaic system.

Water conservation and sustainable waste management systems are equally important in our efforts to make the Corinthia hotels greener. Our Malta hotels have been actively involved with the Invest in Water Project. After we welcomed Malta Business Bureau (MBB) to carry out audits in our Malta Hotels, we worked arduously at improving our water management system, achieving noteworthy results.

• By installing flow restrictors in wash hand basins, wash hand basin water was reduced by 55% across the three properties.
• By switching to water-saving showerheads, shower water consumption was reduced by 25%.

Though impressive, we strive for perfection, and our hotels continue to set themselves new goals. As such, the Corinthia Palace Hotel Malta has committed to reducing their water consumption by at least an additional 3% in the next five years.

However, we strongly believe that technological improvement is only part of the solution. Behavioural change – tackling society’s habits – remains an indispensable ingredient to achieve sustainable improvement. Our Malta hotels have therefore worked tirelessly to organise training workshops for staff on the importance of water conservation, to distribute booklets for children throughout the hotels and to host student visits and show rounds about the Corinthia’s water conservation initiatives. The latter two have been organised in collaboration with HSBC’s ongoing ‘Catch the Drop’ campaign.

As our staff team members, guests and the wider community increasingly understand the importance of our water conservation initiatives, we are witnessing a very concrete decrease in water consumption. This additionally translates into a reduction of fuel consumption, as less water needs to be heated, thus helping to further diminish our carbon footprint.

Our water initiatives as a Just a Drop Premier Partner have a distinctly humanitarian dimension. Just a Drop, an international water-aid charity, aims to provide safe water and better sanitation to people without access to these necessities, and thus fundamentally helping to reduce the child mortality which would otherwise ensue.

Two rural communities in Zambia and Tanzania have now recently benefited from the generous support of Corinthia Hotels, following the completion of clean water projects implemented by Just a Drop. This marks a total of five Corinthia supported Just a Drop projects which have brought life-changing clean water to a total of 45,325 children and families over the past three years.

Alfred Pisani, Founder and Group Chairman of Corinthia Hotels, said, “We at Corinthia are proud to play a small part. Through our on-going support of Just a Drop, we have been able to make a difference, by providing life sustaining clean drinking water for five villages already in Tanzania, Uganda and Zambia. Most of us take clean water for granted, but for these villagers this very basic part of life is a daily struggle. Corinthia Hotels looks forward to continuing to make a positive contribution, village by village, to the health and well-being of these children and their families, hopefully leading to brighter futures.”

The borehole and hand-pump will – for the first time – offer the village a much-needed, clean, local and sustainable source of water. As the villagers will no longer be reliant on the dirty water from shallow wells, the occurrence of water-borne illnesses such as diarrhoea, worms, river blindness, skin infections and cholera, will be diminished, as will the financial burden that comes with needing to treat these diseases. Children and women will furthermore be spared the physical burden of having to walk up to 15 kilometres a day to find clean water. As it will be positioned in a cattle corridor, the hand-pump will become indispensable for people passing through with their livestock.

Our participation in global events like Earth Hour and our arduous efforts to reduce our water and fuel consumption across the Corinthia hotels contribute immensely to the worldwide ambition to save our planet. More locally and specifically, the Corinthia Hotel St George’s Bay also joins forces with other five star hotels in Malta in their efforts to clean and clear up the seabed of St. George’s Bay.


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.